November 15, 2024•6 min read
How AI is Revolutionizing Customer Service in the Travel Industry
Discover how AI-powered solutions like Plshold are transforming customer service operations for travel businesses.
AI TechnologyTravel Industry
BlogInsights on AI call automation, travel industry tech, and how to save time for your business
November 8, 2024•5 min read
The Hidden Costs of Customer Service Hold Times (And How to Eliminate Them)
Explore the financial impact of long hold times on your business and learn strategies to reduce them with AI automation.
Business EfficiencyCustomer Service
October 25, 2024•7 min read
5 Ways AI is Bridging the Gap Between Online and Offline Travel Services
Learn how AI technologies are creating seamless experiences between digital platforms and traditional travel services.
AI TechnologyTravel Industry
Categories
October 12, 2024•8 min read
Case Study: How a Boutique Travel Agency Saved 30 Hours Per Week with AI Call Automation
Discover how a small travel agency transformed their operations and improved customer satisfaction using Plshold's AI caller.
Case StudyTravel Industry
September 28, 2024•5 min read
The Psychology of Hold Times: Why Waiting on the Phone Feels So Painful
Explore the psychological factors that make being on hold so frustrating and how businesses can address this pain point.
Customer ExperiencePsychology
September 15, 2024•7 min read
Beyond Hold Times: How AI is Transforming Every Aspect of Travel Customer Service
Explore the comprehensive ways AI is revolutionizing customer service in the travel industry, from chatbots to predictive analytics.
AI TechnologyTravel Industry
August 30, 2024•6 min read
The Future of GDS Integration: Will AI Make Manual Calls Obsolete?
Analyze how AI and improved GDS integration might eventually eliminate the need for manual calls in the travel industry.
GDS SystemsTravel Technology
August 15, 2024•8 min read
How to Choose the Right AI Call Automation Solution for Your Travel Business
A comprehensive guide to evaluating and selecting the best AI call automation tool for your specific travel business needs.
Business StrategyAI Technology
July 28, 2024•7 min read
AI Ethics in Travel: Balancing Automation with the Human Touch
Explore the ethical considerations of implementing AI in travel customer service and how to maintain the right balance.
AI EthicsCustomer Experience