Business Efficiency

Browse all articles related to business efficiency

The Hidden Costs of Customer Service Hold Times (And How to Eliminate Them)

November 8, 2024•5 min read

The Hidden Costs of Customer Service Hold Times (And How to Eliminate Them)

Explore the financial impact of long hold times on your business and learn strategies to reduce them with AI automation.

Business EfficiencyCustomer Service

Case Study: How a Boutique Travel Agency Saved 30 Hours Per Week with AI Call Automation

October 12, 2024•8 min read

Case Study: How a Boutique Travel Agency Saved 30 Hours Per Week with AI Call Automation

Discover how a small travel agency transformed their operations and improved customer satisfaction using Plshold's AI caller.

Case StudyTravel Industry